ADR Solution

ADR Solution

Mediation is an informal conversation designed to solve a problem. Mediation is a voluntary, confidential process, facilitated by a third party. We believe mediation can encourage creative solutions to challenging issues and is fundamentally about the restoration of relationships. We specialise in workplace and community mediation and in helping organisations set up their own mediation service. We practice both facilitative and transformative mediation and we have developed our own processes and techniques over the past thirty years. If you are looking for a family mediation service, please visit our friends and colleagues at ADR Solution SR.

Mediation can be a powerful process to help with the challenges associated with workplace conflict. 

Mediation is fundamentally about the restoration of relationships.  It is a confidential, voluntary, third party alternative dispute resolution process. Using mediation as an early intervention can help colleagues work through a difficult issue together before it damages their relationship, or escalates into something requiring a more formal approach.  Mediation can also be useful as colleagues seek to re-establish a working relationship following a formal human resources process; for example, after addressing an allegation of bullying. 

An experienced workplace mediator would meet separately with those involved in the conflict, in a private conversation, to assess how mediation might assist.  If proceeding, we agree the design of the mediation intervention with the organisation.  It is helpful, at that stage, to set dates for subsequent meetings so the case can proceed efficiently, recognising that participants will need to set time aside in their diaries.  The content of the mediation and any agreement reached remain confidential to the parties – though they may collectively choose to share some or all of the agreement and any points of learning with their organisation.  

If we believe that mediation is a suitable process for you and your organisation we base our costings on an initial ten hour intervention. If – and when – we cross this threshold, we will work in partnership with you and your team to agree upon the best way forward for all parties.  Please contact us to hear more about how we can help. 

Mediation is Solution !